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- Medical Criminal Law | Londonwise
< Back Medical Criminal Law Contact Us Call Us Now Medical Criminal Law in Turkey: Criminal Prosecution & Legal Support for UK Claimants Turkey’s healthcare sector has seen exponential growth, attracting thousands of UK residents annually for surgical, dental, and cosmetic procedures. While the vast majority of these treatments are conducted safely, the rapid expansion of the medical tourism industry has, in rare but severe instances, created an environment where commercial pressures override clinical ethics. For most claimants, medical failures are matters of civil negligence—seeking compensation for harm. However, certain actions by healthcare professionals cross the legal threshold into criminal conduct . When a patient suffers death or catastrophic injury due to recklessness, unlicensed practice, or gross negligence, the pursuit of justice moves beyond insurance claims and into the realm of criminal prosecution . At Londonwise , we provide specialist cross-border support for medical criminal law cases in Turkey . We act as the critical bridge between UK families seeking answers and the Turkish criminal justice system, ensuring that serious medical crimes are investigated, prosecuted, and punished under the Turkish Penal Code. What Is Medical Criminal Law? Medical criminal law deals with the liability of healthcare professionals for actions that violate the penal code. Unlike civil litigation, which focuses on financial compensation, criminal law focuses on punishment, accountability, and public safety . In the context of medical treatment, criminal liability typically arises when a healthcare provider's conduct goes beyond simple error and demonstrates: Gross Negligence: A fundamental disregard for the life and safety of the patient. Recklessness: Knowingly taking unacceptable medical risks. Intent: Deliberate falsification of records, fraud, or unauthorised practice. Distinguishing between civil negligence (a mistake) and criminal negligence (a crime) requires sophisticated legal analysis. Londonwise provides the expertise to determine if your case warrants a criminal complaint alongside a civil claim. Common Medical Criminal Offences in Turkey Our medico-legal team, in collaboration with senior Turkish criminal attorneys, manages complex investigations involving serious allegations against medical professionals. 1. Gross Negligence Manslaughter (Culpable Homicide) Under Turkish Law (Taksirle Öldürme – the equivalent of Gross Negligence Manslaughter), a surgeon or anaesthetist can be prosecuted if their negligence results in the death of a patient. This includes fatal errors during surgery, failure to monitor vital signs, or discharging a medically unstable patient who subsequently dies. 2. Unlicensed Medical Practice ("Ghost Surgeons") We investigate cases where procedures were performed by technicians, nurses, or assistants rather than the qualified surgeon the patient believed they were hiring. Allowing unqualified staff to perform surgery is a serious criminal offence. 3. Medical Fraud & Falsification of Documents It is a crime to alter medical records to conceal errors. We see cases where clinics retrospectively change operation notes, forge patient consent signatures, or destroy evidence following a fatal incident or serious injury. 4. Intentional Injury & Battery Performing a procedure without valid informed consent, or performing a different surgery than the one agreed upon (e.g., performing a hysterectomy during a tummy tuck without consent), may constitute intentional physical assault under criminal law , subject to prosecutorial assessment. 5. Illegal Organ & Tissue Procedures The unauthorised removal or trafficking of organs or tissues during commercial surgeries is a grave violation of both Turkish and international law. The Cross-Border Criminal Law Challenge Navigating a criminal investigation in a foreign jurisdiction is profoundly difficult for UK families, particularly while grieving or managing trauma. Jurisdiction Barriers: UK police generally have no jurisdiction to investigate crimes committed on Turkish soil. The investigation must be led by a Turkish Public Prosecutor (Savcı ). The Prosecution Process: Unlike the UK, where police lead investigations, in Turkey, the Prosecutor's Office drives the process. Without a proactive legal team pushing for evidence collection, files can be closed prematurely on the basis of "natural causes" without a full forensic investigation . Evidence Suppression: Clinics facing criminal liability may attempt to delete CCTV footage, intimidate witnesses, or "lose" medical files. Speed is essential. Why UK Lawyers Cannot Act Alone: UK solicitors are not licensed to appear in Turkish Criminal Courts or file criminal complaints. Londonwise solves this. We combine UK-based case management with the full statutory authority of licensed Turkish criminal attorneys. How Londonwise Supports Criminal Medical Cases We offer a strategic, multi-disciplinary approach to ensure accountability. 1. UK Case Management & Family Support You interact with a registered UK company. We act as your shield and strategist, managing the complexities of the investigation so you can focus on healing or grieving. 2. Criminal Litigation Authority in Turkey We work in strict partnership with regulated Turkish criminal attorneys who have the authority to file criminal complaints, attend police interrogations, request prosecutor orders for raids/seizures, and represent victims in High Criminal Courts. 3. Independent Forensic & Medical Expert Review We coordinate with independent forensic pathologists and medical experts to review autopsy reports, toxicology results, and surgical notes to establish the chain of causation required for a criminal conviction. 4. Parallel Civil & Criminal Strategy We often run criminal proceedings alongside civil compensation claims. A criminal conviction serves as irrefutable proof of liability for the civil claim, maximising the compensation awarded to the victim or their family. What Outcomes Can Be Pursued? While no legal action can undo a tragedy, criminal proceedings offer a unique form of justice. Depending on the evidence, we seek to secure: Criminal Prosecution: Formal charges brought against the surgeon, anaesthetist, or hospital management. Professional Sanctions: Revocation of medical licenses and bans from practice. Custodial Sentences: Prison terms for those found guilty of gross negligence manslaughter or intentional injury. International Arrest Warrants: Where applicable for fugitives. Moral Damages: Recognition of the victim's suffering through the criminal verdict. Case Study: Fatal Anaesthesia Error & Evidence Concealment (Anonymised for client confidentiality) The Case: A UK national died on the operating table during a routine cosmetic procedure in Istanbul. The clinic informed the family it was a "heart attack" and pressured them to repatriate the body immediately without an autopsy. The Intervention: Londonwise intervened immediately. Our Turkish legal partners petitioned the Prosecutor to halt repatriation and order a forensic autopsy. Concurrently, we secured CCTV footage proving the anaesthetist was not in the room when the patient went into arrest. The Outcome: The autopsy revealed death by hypoxic brain injury due to anaesthesia overdose, not a heart attack. The anaesthetist and clinic director were charged with negligent manslaughter and falsification of official documents. A substantial civil settlement was also secured for the family alongside the criminal trial. Step-by-Step: What To Do If You Suspect a Medical Crime If you believe a loved one has died or suffered catastrophic injury due to criminal conduct in Turkey, time is the most critical factor . Report Immediately: If the victim has died, do not allow the body to be repatriated until a forensic autopsy is considered. Contact us immediately. Preserve Digital Evidence: Save all WhatsApp messages, voice notes, and emails from the clinic. These are vital for proving fraud or lack of consent. Do NOT Sign Waivers: Clinics may offer refunds or "hush money" in exchange for signing documents that waive your right to prosecute. Do not sign. Secure Medical Records: If possible, demand immediate copies of the file before they can be altered. Contact Londonwise Urgently: Criminal investigations require immediate legal presence on the ground to prevent evidence tampering. Why Choose Londonwise? Criminal medical cases require more than just legal knowledge; they require courage, forensic expertise, and dual-jurisdiction capability. Dual-Jurisdiction Criminal Expertise: We understand the nuances of UK Inquests and Turkish Criminal Trials. 34 Years of Collective Experience: Our network includes senior criminal attorneys and forensic medical experts. Crisis & Family Sensitivity: We handle fatal cases and serious inquiries with the utmost dignity and confidentiality. Parallel Capability: We have the resources to fight for your rights in both Criminal and Civil courts simultaneously. All enquiries are handled with strict confidentiality and immediate legal priority. [📩 Request Your Confidential Criminal Case Assessment ] Legal Disclaimer & Transparency Notice Londonwise Ltd is a specialist medico-legal consultancy registered in England & Wales. We facilitate access to justice for UK claimants injured in Turkey. We are not a firm of solicitors authorized or regulated by the Solicitors Regulation Authority (SRA). All criminal litigation and court proceedings in Turkey are conducted by fully licensed independent attorneys registered with the Union of Turkish Bar Associations. Outcomes in criminal law are subject to the discretion of the Prosecutor and the Courts; results may vary depending on the individual facts and evidence of each case. Contact Us Telephone Availability We are available for scheduled telephone consultations during the following hours: Tuesdays: 10:00–12:00 Thursdays: 14:00–16:00 For all other times, please contact us via email or submit a request through the contact form. Request a Free Legal Consultation No Cost, No Obligation Get expert legal advice from our experienced team. We're here to help you understand your rights and options. First name* Last name* Email* Phone* Please explain your case SUBMIT Tel: +44 207 126 84 42 General Enquiries: info@londonwise.uk London | United Kingdom Medico-Legal Cases: medicolegal@londonwise.uk
- Eye Surgery Claims | Londonwise
< Back Eye Surgery Claims Contact Us Call Us Now Eye Surgery Negligence in Turkey: Legal Support for UK Claimants Turkey has established itself as a global centre for ophthalmic surgery, attracting thousands of UK residents annually. High-profile clinics in Istanbul and Izmir offer advanced vision correction procedures—including LASIK, LASEK, PRK, and refractive lens exchange (IOL)—at prices significantly lower than UK private clinics. For many, the promise of "20/20 vision" is fulfilled. However, the industrial scale of this medical tourism sector has led to instances where commercial volume is prioritised over clinical precision. When ophthalmic procedures go wrong, the consequences are often immediate, irreversible, and life-altering. At Londonwise , we specialise in cross-border eye surgery negligence claims . We understand that failed eye surgery abroad is a profound trauma that affects your independence, livelihood, and mental health. We provide a secure, English-speaking pathway to justice for UK claimants who have suffered visual impairment due to sub-standard care. What Constitutes Eye Surgery Negligence? In UK legal terms, a less-than-perfect visual outcome does not automatically constitute grounds for a claim. Clinical negligence occurs when an ophthalmic surgeon or clinic fails to provide the standard of care reasonably expected of a competent practitioner , directly causing injury or visual loss. To establish a valid vision loss compensation claim , we must prove: Duty of Care: The surgeon owed you a professional duty to ensure your safety and ocular health. Breach of Duty: The treatment fell below accepted medical norms (e.g., incorrect laser calibration, poor surgical technique, or failure to screen for contraindications). Causation: This breach directly caused the injury (such as corneal ectasia or retinal detachment) which would not have occurred otherwise. Common Eye Surgery Negligence Scenarios Our medico-legal team handles complex claims arising from laser vision correction and intraocular surgery. Actionable negligence often involves: 1. LASIK & Laser Surgery Complications We handle LASIK complication claims where the procedure was performed on unsuitable candidates. This includes operating on patients with corneas that are too thin, leading to Corneal Ectasia (a serious structural failure of the eye), or severe, debilitating Chronic Dry Eye Syndrome due to nerve damage. 2. Cataract & Lens Replacement Errors Cataract surgery negligence in Turkey can involve the insertion of the wrong Intraocular Lens (IOL) power, malposition of the lens, or damage to the posterior capsule. We also see claims involving "Refractive Lens Exchange" performed unnecessarily on young patients with healthy natural lenses. 3. Infections (Endophthalmitis) Severe intraocular infections caused by non-sterile theatre environments or contaminated instruments. If not treated immediately, this can lead to total loss of vision in the affected eye. 4. Retinal Damage Surgical errors leading to retinal tears or detachment, often during vitrectomy or complex lens surgeries. 5. Failure of Informed Consent Patients are frequently not warned of the specific risks—such as halos, glare, or permanent visual disturbances—in clear English before the procedure. The Cross-Border Legal Challenge Seeking redress for eye surgery negligence in Turkey is fraught with difficulty for UK claimants. Jurisdiction: You generally cannot sue a Turkish clinic in a UK court. The claim must be litigated under Turkish Law. The Language Barrier: Operation notes and discharge summaries are in Turkish, making it difficult for UK opticians to understand what went wrong. Insurance Exclusions: Standard travel insurance rarely covers complications arising from elective cosmetic or medical surgery. Londonwise solves this. We provide UK-based case management combined with the full legal authority of regulated Turkish attorneys to hold clinics accountable under local law. How Londonwise Supports Your Claim We offer a structured, transparent service designed to secure justice while you focus on adapting to your visual circumstances. 1. UK Corporate Accountability You interact with a registered UK company. We operate under English law transparency standards, ensuring you are never lost in translation. 2. Turkish Legal Authority We work in strict partnership with regulated Turkish attorneys who have the authority to file lawsuits and represent you in Turkish Civil Courts. 3. Independent Ophthalmic Expert Analysis A successful claim requires proof. We coordinate with independent consultant ophthalmologists to review your pre-operative scans and surgical notes to assess whether the standard of care was breached. 4. Holistic Compensation Strategy We do not merely seek a refund; we seek full financial redress for the permanent impact on your vision and quality of life. What Compensation May Be Claimed? Under legal principles, compensation is designed to put you back in the position you would have been in had the negligence not occurred. We aim to secure: General Damages (Pain & Suffering) Compensation for the physical pain, the loss of visual acuity (partial or total blindness), and the psychological distress associated with vision loss. Special Damages (Financial Losses) Reimbursement for quantifiable costs, including: Corrective Surgery Costs: The cost of specialist remedial treatments in the UK, such as Corneal Collagen Cross-Linking (CXL), IOL exchange, or further refractive surgery. Loss of Earnings & Employability: Significant damages if visual impairment prevents you from working, driving, or continuing in your current profession. Long-Term Care: Costs for specialist visual aids, medication, or care assistance. Travel Expenses: Costs incurred for the initial trip and any necessary medical travel. Case Study: Negligent LASIK Screening (Anonymised for client confidentiality) The Case: A UK claimant travelled to Istanbul for LASIK surgery. The clinic performed the surgery despite her having pre-existing thin corneas (a contraindication). Post-operatively, she developed corneal ectasia, causing severely distorted vision that glasses could not correct. The clinic dismissed her concerns as "healing issues." The Intervention: Londonwise secured the pre-operative topography scans from the Turkish clinic. Our independent ophthalmic expert confirmed that the surgery should never have been performed. The Outcome: Our partner attorneys in Turkey filed a claim for clinical negligence. The court awarded the claimant compensation covering the cost of Corneal Collagen Cross-Linking (CXL) treatment in the UK, damages for her reduced visual acuity, and compensation for the period she was unable to drive and work. Step-by-Step: What To Do If Eye Surgery Fails If you are suffering from visual complications after surgery in Turkey, immediate action is vital to preserve your sight and your legal claim. Seek Immediate Medical Attention: Consult a UK ophthalmologist or attend an eye hospital A&E immediately. Obtain a written clinical report on your condition. Secure Evidence: Request your pre-operative scans and surgical reports from the Turkish clinic. Save all WhatsApp chats and emails. Do NOT Sign Waivers: Clinics may offer a refund or "free correction" if you sign a document releasing them from liability. Do not agree to this without legal advice. Contact Londonwise: Statutory time limits apply to foreign claims. Instructing us early maximizes our ability to secure evidence. Why Choose Londonwise? Victims of eye surgery negligence need more than sympathy; they need a robust legal strategy. Dual Jurisdiction Expertise: We understand UK client expectations and Turkish legal statutes. 34 Years of Collective Experience: Our network includes senior legal and medical professionals experienced in ophthalmic litigation. Risk Reversal: We assess the viability of your claim early to avoid unnecessary legal costs. Confidentiality & Empathy: We understand the terror of losing one's sight. We handle your case with the utmost dignity and discretion. [📩 Request Your Confidential Initial Case Assessment ] Legal Disclaimer & Transparency Notice Londonwise Ltd is a specialist medico-legal consultancy registered in England & Wales. We facilitate access to justice for UK claimants injured in Turkey. We are not a firm of solicitors authorized or regulated by the Solicitors Regulation Authority (SRA). All litigation and court proceedings in Turkey are conducted by fully licensed independent attorneys registered with the Union of Turkish Bar Associations. We act as your case management interface, bridging the linguistic and logistical gap between the UK and the Turkish legal system. Results may vary depending on the individual facts of each case. Contact Us Telephone Availability We are available for scheduled telephone consultations during the following hours: Tuesdays: 10:00–12:00 Thursdays: 14:00–16:00 For all other times, please contact us via email or submit a request through the contact form. Request a Free Legal Consultation No Cost, No Obligation Get expert legal advice from our experienced team. We're here to help you understand your rights and options. First name* Last name* Email* Phone* Please explain your case SUBMIT Tel: +44 207 126 84 42 General Enquiries: info@londonwise.uk London | United Kingdom Medico-Legal Cases: medicolegal@londonwise.uk
- Contract Review & Consent Forms | Londonwise
< Back Contract Review & Consent Forms Contact Us Call Us Now Medical Tourism Contracts & Consent Forms in Turkey: Protecting Your Rights as a UK Patient The global rise of health tourism has positioned Turkey as a leading destination for affordable private healthcare. Each year, thousands of UK residents travel for cosmetic surgery, dental restoration, fertility treatments, and other advanced procedures. While the allure of world-class clinics and competitive pricing is strong, a critical vulnerability often goes unnoticed until it is too late: the legal contracts patients are required to sign. Before any procedure begins, clinics present documents covering consent, costs, risks, and liability. To the untrained eye, these appear routine. However, for patients unfamiliar with Turkish Law, they can contain clauses that severely restrict legal rights, waive liability for negligence, or create financial traps. Crucially, these contracts are often drafted entirely in Turkish, making them impossible for international patients to fully comprehend. At Londonwise , we specialise in cross-border medical contract review . We translate, analyse, and advise on medical agreements in Turkey, ensuring that UK claimants fully understand their obligations—and their rights—before a single document is signed. What Does a Medical Contract Actually Contain? A standard medical or healthcare agreement provided by a clinic in Turkey typically includes: Scope of Treatment: Detailed breakdown of the procedure. Informed Consent: Clauses outlining known risks (often phrased vaguely to cover broad liability). Financial Terms: Deposit requirements, balance payments, and refund policies. Liability Waivers: Statements attempting to absolve the clinic of responsibility for "unsatisfactory outcomes." Jurisdiction Clauses: Stipulations defining where any future legal disputes must be heard. Aftercare Protocols: Responsibilities regarding follow-up treatment and complications. On the surface, these seem standard. However, without professional medical contract review in Turkey , many patients unknowingly sign away their right to claim damages for clinical negligence should complications arise. Why UK Patients Are Vulnerable The risk of signing a contract without independent legal review is significant for UK residents seeking treatment abroad: The Language Barrier: Most binding documents are drafted in Turkish. Verbal translations provided by clinic staff often omit key exclusion clauses. Hidden Liability Waivers: Clauses disguised as "standard forms" that attempt to waive your right to sue for negligence. Ambiguous "Luxury" Promises: Marketing materials promise comprehensive care, while the actual contract limits the clinic's obligations to the bare minimum. Coercion & Time Pressure: Patients are frequently asked to sign complex documents minutes before surgery, while under pre-medication or stress. Financial Traps: Hidden clauses allowing for additional charges for medication, extended hospital stays, or unforeseen aftercare. Without independent legal support, most patients feel compelled to accept terms that are heavily weighted in favour of the clinic. Common Red Flags in Turkish Medical Contracts Our legal team at Londonwise has audited hundreds of healthcare agreements. We frequently identify: Total Waivers of Liability: Clauses stating the patient accepts all risks, including those caused by surgeon error. One-Sided Cancellation Policies: Terms allowing the clinic to cancel at short notice without penalty, while the patient forfeits their deposit. Incomplete Risk Disclosure: Contracts that list only minor side effects, failing to mention serious risks like sepsis, necrosis, or implant failure. Restrictive Jurisdiction: Clauses forcing all disputes to be settled in a specific, inconvenient local Turkish court, attempting to block international legal action. "Gagging Clauses": Terms threatening legal action if the patient posts negative reviews online. Without independent legal support, patients are often forced to accept terms that are heavily weighted in favour of the clinic. How Londonwise Protects You We ensure you remain in control of your medical journey. Our contract review service includes: Translation & Analysis: We translate complex Turkish legal terminology into clear, plain English. Risk Identification: We highlight unfair, dangerous, or illegal clauses. Amendment Strategy: We advise on which terms should be challenged or removed. Negotiation Support: We empower you to request changes to the agreement before you travel. Prevention of Exploitation: We help you verify whether the agreement accurately reflects the promises made in the marketing material. This proactive protection is often more effective—and far less costly—than pursuing a malpractice claim after the damage is done. [📩 Request Your Confidential Contract Review ] Why Prevention is Better Than Cure While medical litigation in Turkey is possible after negligence occurs, it is a lengthy and complex process. A pre-procedure contract review: Deters Malpractice: Signals to the clinic that you are legally advised and vigilant. Restores Bargaining Power: Allows you to negotiate fair terms regarding refunds and corrective care. Prevents Financial Shocks: Exposes hidden costs before you commit. Strengthens Future Claims: Ensures you haven't signed away your right to sue if negligence does occur. In short, a contract review is your first line of defence in protecting your rights abroad. Case Study: The Cost of Unreviewed Contracts (Anonymised for client confidentiality) The Case: A UK patient travelled to Istanbul for dental implants. The contract, written in Turkish, included a clause stating the clinic was not liable for "post-operative infections." When the patient developed a severe infection due to poor sterilisation, the clinic refused to pay for corrective treatment, citing the signed waiver. The Retrospective Analysis: Had the contract been reviewed by Londonwise, this waiver would have been flagged as a "deal-breaker." The patient would have been advised to demand its removal or choose a reputable clinic. Instead, the patient faced £12,000 in corrective dental bills in the UK. This example highlights why independent legal review is not an optional extra—it is a necessity. Case Study: The "Bait and Switch" (Anonymised for client confidentiality) The Case: A UK resident signed an agreement for cosmetic surgery. Buried in the fine print was a clause allowing the clinic to "substitute the lead surgeon" without prior notice. On the day of surgery, the renowned specialist was replaced by a junior doctor. The result was significant scarring and dissatisfaction. The Legal Hurdle: Through Londonwise, the family pursued litigation. While we successfully argued breach of duty, the existence of the signed "substitution clause" complicated the initial claim. A pre-travel review would have empowered the patient to reject this term immediately. The Londonwise Advantage Patients choose us for contract review because we offer: 34 Years of Collective Experience: Expertise in cross-border healthcare law and clinical negligence. Dual Jurisdiction Insight: We understand both UK patient expectations and Turkish contract law reality. Patient-Centred Advocacy: We prioritise your safety and legal security over clinic profits. Full Transparency: We explain every risk in plain English. [📩 Request Your Confidential Contract Review ] Step-by-Step: Our Contract Review Process If you are planning treatment in Turkey, do not sign anything until we have seen it. Send Us The Contract: Request a digital copy from the clinic before you book your flights. Expert Analysis: Our team translates and audits every clause for legal risk. Detailed Report: You receive a clear explanation of the contract's terms, highlighting any red flags. Decision Support: We advise you on whether to sign, request amendments, or walk away. This structured approach keeps you safe and in control. Protect Your Rights Before You Fly Signing a medical contract in Turkey without independent review is a serious risk. These documents define your legal reality if something goes wrong. Do not leave your safety to chance. At Londonwise , we provide expert contract review services for medical tourism, combining UK-based accessibility with Turkish legal expertise. Our mission is to protect you before the procedure begins. Contact Londonwise today for a confidential review of your medical agreement. [📩 Request Your Confidential Contract Review ] Legal Disclaimer & Transparency Notice Londonwise Ltd is a specialist medico-legal consultancy registered in England & Wales. We facilitate access to justice for UK claimants injured in Turkey. We are not a firm of solicitors authorized or regulated by the Solicitors Regulation Authority (SRA). All litigation and court proceedings in Turkey are conducted by fully licensed independent attorneys registered with the Union of Turkish Bar Associations. We act as your case management interface, bridging the linguistic and logistical gap between the UK and the Turkish legal system. Results may vary depending on the individual facts of each case. Contact Us Telephone Availability We are available for scheduled telephone consultations during the following hours: Tuesdays: 10:00–12:00 Thursdays: 14:00–16:00 For all other times, please contact us via email or submit a request through the contact form. Request a Free Legal Consultation No Cost, No Obligation Get expert legal advice from our experienced team. We're here to help you understand your rights and options. First name* Last name* Email* Phone* Please explain your case SUBMIT Tel: +44 207 126 84 42 General Enquiries: info@londonwise.uk London | United Kingdom Medico-Legal Cases: medicolegal@londonwise.uk
- Bariatric Surgery Claims | Londonwise
< Back Bariatric Surgery Claims Contact Us Call Us Now Bariatric Surgery Negligence in Turkey: Legal Support for UK Bariatric Surgery Claimants Turkey has rapidly become a premier destination for weight loss surgery, attracting thousands of UK residents annually with the promise of affordable gastric sleeves, bypasses, and balloons. For many, this offers a life-changing solution to obesity that is otherwise inaccessible due to long NHS waiting lists or high private costs in the UK. However, the rapid industrialisation of bariatric surgery in Turkey has led to a concerning rise in clinical negligence . High-volume "factory" clinics, lax patient screening, and the rushing of complex procedures have resulted in severe, life-altering complications for many British patients. At Londonwise , we specialise in cross-border bariatric surgery negligence claims . We understand that a failed weight loss procedure is not just a medical setback; it is a complex medico-legal crisis. We provide a secure, English-speaking pathway to justice for UK claimants who have suffered due to sub-standard bariatric care abroad. What Constitutes Bariatric Surgery Negligence Under UK Legal Principles? In legal terms, a poor outcome is not automatically grounds for a claim. Clinical negligence occurs when a bariatric surgeon or clinic fails to provide the standard of care reasonably expected of a competent practitioner , directly causing injury or financial loss. To establish a valid claim for bariatric surgery negligence in Turkey , we must prove: Duty of Care: The surgeon owed you a professional duty to ensure your safety. Breach of Duty: The surgeon’s actions (or inactions) fell below accepted medical standards. Causation: This breach directly caused your injury (e.g., a leak, infection, or malnutrition) which would not have occurred otherwise. Common Bariatric Negligence Scenarios Our medico-legal team handles complex claims involving gastric sleeve (sleeve gastrectomy), gastric bypass (Roux-en-Y), and gastric balloon procedures. Actionable negligence often involves: 1. Surgical Errors & Staple Line Leaks The most critical risk in gastric sleeve/bypass surgery. If the stomach is not stapled correctly, gastric contents can leak into the abdomen, causing sepsis and peritonitis . Negligence arises when: The leak is caused by poor surgical technique. The leak is not detected post-operatively due to inadequate testing (e.g., failure to perform a leak test). 2. Inadequate Patient Screening (BMI Violations) International guidelines are strict regarding who qualifies for weight loss surgery. We see claims where clinics operate on patients who do not meet the BMI criteria or are psychologically unsuitable, driven purely by profit. 3. Premature Discharge ("Fly-In / Fly-Out") Many clinics discharge patients to hotels just 24-48 hours after major abdominal surgery to free up beds. This often means life-threatening complications, such as internal bleeding or deep vein thrombosis (DVT), are missed until the patient is on the plane or back in the UK. 4. Failure of Informed Consent Patients are often not informed of the lifelong nutritional consequences, the risk of "dumping syndrome," or the irreversibility of the procedure in clear English before signing consent forms. The Cross-Border Legal Challenge Seeking redress for weight loss surgery complications abroad is fraught with difficulty for UK claimants. Jurisdiction: You generally cannot sue a Turkish surgeon in a UK court. The claim must be brought under Turkish Law. The Language Barrier: Medical notes, surgical reports, and consent forms are in Turkish. Insurance Complexity: Standard travel insurance rarely covers elective surgery complications, leaving patients with massive bills for emergency repatriation or corrective care. Londonwise solves this. We provide UK-based case management combined with the full legal authority of regulated Turkish attorneys to hold clinics accountable under local law. How Londonwise Supports Your Claim We offer a structured, transparent service designed to take the weight off your shoulders during your recovery. 1. UK Corporate Accountability You interact with a registered UK company. We operate under English law transparency standards, ensuring you are never lost in translation. 2. Turkish Legal Authority We work in strict partnership with regulated Turkish attorneys who have the authority to file lawsuits and represent you in Turkish Civil Courts. 3. Independent Medical Review A successful claim requires proof. We coordinate with independent bariatric surgeons to audit your surgical notes, pre-operative screening data, and post-operative care records to assess the standard of care. 4. Holistic Compensation Strategy We do not merely seek a refund; we seek full financial redress for the long-term impact on your health and livelihood. What Compensation May Be Claimed? Under legal principles, compensation is designed to put you back in the position you would have been in had the negligence not occurred. We aim to secure: General Damages (Pain & Suffering) Compensation for the physical injury, critical illness (such as sepsis), psychological trauma, and the impact on your quality of life. Special Damages (Financial Losses) Reimbursement for quantifiable costs, including: Remedial Surgery Costs: The cost of private corrective surgery in the UK (reversal or revision), which the NHS often cannot provide immediately. Loss of Earnings: Wages lost due to extended hospitalisation and recovery. Long-Term Care: Costs for lifelong nutritional supplements or specialist dietetic support required due to surgical error. Travel & Accommodation: Expenses incurred for the initial trip and emergency repatriation. Case Study: Neglected Staple Line Leak (Anonymised for client confidentiality) The Case: A UK claimant travelled to Izmir for a gastric sleeve. She was discharged to a hotel 36 hours post-surgery despite complaining of severe abdominal pain and fever. The clinic dismissed her symptoms as "gas pain" via WhatsApp. Upon landing in the UK, she collapsed and was rushed to the NHS, where a massive staple line leak and sepsis were diagnosed, requiring emergency open surgery and ICU admission. The Intervention: Londonwise secured the surgical notes from Turkey. Our independent bariatric expert confirmed that the surgeon failed to perform a mandatory leak test and discharged the patient while she was clinically unstable. The Outcome: Our partner attorneys in Turkey filed a claim for clinical negligence. The court awarded the claimant compensation covering her loss of earnings for six months, private rehabilitation costs, and significant damages for the life-threatening ordeal. Step-by-Step: What To Do If Surgery Fails If you are suffering from complications after weight loss surgery in Turkey, immediate action is vital. Seek Emergency Care: If you have fever, rapid heart rate, or severe pain, visit a UK A&E immediately. These are signs of a leak or sepsis. Secure Your Records: Request your full surgical report, discharge summary, and pre-op test results from the Turkish clinic immediately. Document Everything: Save all WhatsApp chats where you reported symptoms and the clinic’s responses. Keep receipts for all expenses. Do NOT Sign Waivers: Clinics may offer a refund or "free revision" if you sign a document releasing them from liability. Do not agree to this without legal advice. Contact Londonwise: Statutory time limits apply to foreign claims. Instructing us early maximizes our ability to secure evidence. Why Choose Londonwise? Victims of bariatric negligence need more than sympathy; they need a robust legal strategy. Dual Jurisdiction Expertise: We understand UK client expectations and Turkish legal statutes. 34 Years of Collective Experience: Our network includes senior legal and medical professionals experienced in bariatric litigation. Risk Reversal: We assess the viability of your claim early to avoid unnecessary legal costs. Empathy & Respect: We understand the stigma surrounding obesity and weight loss surgery. We handle your case with dignity and confidentiality. [📩 Request Your Confidential Initial Case Assessment ] Legal Disclaimer & Transparency Notice Londonwise Ltd is a specialist medico-legal consultancy registered in England & Wales. We facilitate access to justice for UK claimants injured in Turkey. We are not a firm of solicitors authorized or regulated by the Solicitors Regulation Authority (SRA). All litigation and court proceedings in Turkey are conducted by fully licensed independent attorneys registered with the Union of Turkish Bar Associations. We act as your case management interface, bridging the linguistic and logistical gap between the UK and the Turkish legal system. Results may vary depending on the individual facts of each case. Contact Us Telephone Availability We are available for scheduled telephone consultations during the following hours: Tuesdays: 10:00–12:00 Thursdays: 14:00–16:00 For all other times, please contact us via email or submit a request through the contact form. Request a Free Legal Consultation No Cost, No Obligation Get expert legal advice from our experienced team. We're here to help you understand your rights and options. First name* Last name* Email* Phone* Please explain your case SUBMIT Tel: +44 207 126 84 42 General Enquiries: info@londonwise.uk London | United Kingdom Medico-Legal Cases: medicolegal@londonwise.uk
- Medical-Health Tourism | Londonwise
< Back Medical-Health Tourism Contact Us Call Us Now Legal Support for Medical Tourism in Turkey: Protecting UK Patients’ Rights & Compensation In recent years, Turkey has established itself as a global leader in medical and health tourism, attracting thousands of UK residents annually. From cosmetic surgery and dental restoration to fertility treatments and complex bariatric procedures, patients are drawn by the promise of world-class facilities and competitive pricing. However, the rapid expansion of this sector has also increased the risk of clinical negligence and contractual disputes. While many patients receive excellent care, others face sub-standard treatment, postoperative complications, or financial exploitation. For UK claimants, navigating the Turkish legal system alone can be overwhelming. At Londonwise , we specialise in cross-border medico-legal support . We act as a UK-registered cross-border liaison between the UK and Turkey, ensuring that your voice is heard and your rights are enforced under Turkish Law. The Critical Role of Legal Services in Health Tourism Medical tourism is not merely a transaction; it is a complex legal relationship between patient and provider. As demand grows, so do the risks. Patients may encounter: Opaque Contracts: Agreements that waive liability for negligence. Inadequate Consent: Failure to fully explain surgical risks in English. Unregulated Practitioners: Procedures performed by technicians rather than qualified surgeons. Post-Operative Abandonment: Lack of support once the patient returns to the UK. Legal services in this sector must be proactive. We do not just react to malpractice; we review agreements, ensure compliance with international patient rights, and protect clients from unethical practices. Independent healthcare legal services are a cornerstone of safe, ethical, and reliable medical tourism. Key Legal Risks for UK Patients Abroad Seeking treatment in Turkey involves distinct legal challenges that differ significantly from UK private healthcare: The "Language Trap": Many clinics provide consent forms and contracts exclusively in Turkish, which patients often sign without understanding the exclusion clauses. Hidden Costs: Some providers advertise low "package prices" but add undisclosed charges for medication, consumables , or extended hospital stays after admission. Clinical Negligence: From failed hair transplants to surgical errors, malpractice remains a serious issue in high-volume clinics. Insurance Exclusions: Standard travel insurance policies typically exclude complications arising from elective medical or cosmetic procedures. Enforcement Barriers: Without specialist legal support, pursuing compensation across borders is legally complex and financially draining. At Londonwise , we anticipate these challenges and prepare a robust legal strategy that provides a clear path to justice. Medical Contracts & Informed Consent One of the most critical aspects of medical tourism legal support is enforcing the patient’s right to informed consent . By law, Turkish clinics must provide clear, understandable information regarding: The exact nature and scope of the procedure. All potential risks, complications, and side effects. Viable alternative treatments. Expected recovery timelines and aftercare protocols. Unfortunately, many UK patients discover too late that their contracts were vague or deliberately misleading. Some are coerced into signing documents in Turkish minutes before surgery. Londonwise helps you verify and safeguard your legal position. We review, translate, and explain your contracts and consent forms before you sign. Our goal is to protect your rights before, during, and after your medical journey. How Londonwise Provides Legal Protection Our unique corporate structure allows us to serve as a seamless legal bridge between the UK and Turkey. 1. UK Corporate Accountability You interact with a registered UK company. We operate under English law transparency standards, providing you with security and clarity. 2. Turkish Legal Authority We work in strict partnership with regulated Turkish attorneys who have the authority to file lawsuits and represent you directly in Turkish Civil and Criminal Courts. 3. Clear Communication All updates, documents, and legal advice are provided in plain English, ensuring you are never lost in translation. 4. Tailored Legal Strategy From pre-travel contract reviews to complex clinical negligence litigation , our services adapt to your specific needs. Our Core Services Our legal support covers the full spectrum of cross-border healthcare issues: Contract Review: Ensuring your treatment agreements are fair and legally sound. Informed Consent Verification: Confirming you fully understand the risks before proceeding. Clinical Negligence Claims: Pursuing compensation for surgical errors, misdiagnosis, or sub-standard care. Insurance Disputes: Assisting when insurers refuse coverage for treatment complications. Cross-Border Litigation: Managing your case in Turkish courts while keeping you informed in the UK. Compensation Recovery: Securing damages for medical costs, corrective surgeries, pain and suffering, and financial losses. [⚖️ Request Your Confidential Initial Case Assessment ] Evidence-Based Advocacy: Working with Medical Experts Strong health tourism claims depend on more than legal arguments; they require irrefutable medical evidence. Londonwise collaborates with independent medical experts to: Audit treatment records and surgical notes. Assess whether the standard of care fell below acceptable levels. Provide expert witness testimony in court. Quantify the cost of future medical and corrective treatment in the UK. This collaboration ensures that every case is supported by both professional legal reasoning and robust clinical expertise, maximising the prospects of a successful outcome. Overcoming Cross-Border Challenges Pursuing a claim for medical negligence abroad involves unique difficulties: Jurisdictional Conflicts: Turkish malpractice law differs significantly from UK statutes. Documentary Barriers: Contracts, medical records, and police reports are often only in Turkish. Enforcement Issues: Patients may struggle to enforce compensation rulings internationally. Our solution is a dual presence : UK-based consultation combined with Turkish courtroom representation. This eliminates confusion and ensures your case moves forward efficiently. Step-by-Step: Accessing Legal Support At Londonwise , our process is transparent and patient-focused: Initial Contact: Reach out through our UK office for a confidential initial assessment. Case Triage: We assess your treatment history, contracts, and available evidence. Strategy Formulation: Our UK and Turkish teams prepare a tailored legal approach. Representation: Our partner attorneys in Turkey handle all litigation and negotiation. Compensation: We pursue fair damages for your medical and financial losses. Ongoing Support: We keep you updated in English at every stage of the process. [📞 Request Your Confidential Initial Case Assessment ] Why Choose Londonwise? Choosing the right legal partner is critical to the success of your claim. 34 Years of Collective Experience: Specialising in international health law and clinical negligence. Trust & Transparency: Operating as a UK-registered company for your peace of mind. Dual Jurisdiction Expertise: Deep understanding of both UK patient expectations and Turkish legal reality. Patient-Centred Ethics: Prioritising your health, rights, and dignity above all else. Proven Track Record: Successfully representing UK claimants in complex cross-border cases. Secure Your Rights, Protect Your Future The promise of affordable treatment abroad should not come at the cost of your legal rights. If you have experienced negligence, malpractice, or contractual disputes during medical tourism in Turkey, you deserve strong, reliable representation. At Londonwise , we provide the knowledge, resources, and commitment needed to secure justice. Contact Londonwise today for a confidential review of your case. [📩 Request Your Confidential Initial Case Assessment ] Legal Disclaimer & Transparency Notice Londonwise Ltd is a specialist medico-legal consultancy registered in England & Wales. We facilitate access to justice for UK claimants injured in Turkey. We are not a firm of solicitors authorized or regulated by the Solicitors Regulation Authority (SRA). All litigation and court proceedings in Turkey are conducted by fully licensed independent attorneys registered with the Union of Turkish Bar Associations. We act as your case management interface, bridging the linguistic and logistical gap between the UK and the Turkish legal system. Results may vary depending on the individual facts of each case. Contact Us Telephone Availability We are available for scheduled telephone consultations during the following hours: Tuesdays: 10:00–12:00 Thursdays: 14:00–16:00 For all other times, please contact us via email or submit a request through the contact form. Request a Free Legal Consultation No Cost, No Obligation Get expert legal advice from our experienced team. We're here to help you understand your rights and options. First name* Last name* Email* Phone* Please explain your case SUBMIT Tel: +44 207 126 84 42 General Enquiries: info@londonwise.uk London | United Kingdom Medico-Legal Cases: medicolegal@londonwise.uk
- Personal Injury & Holiday Accidents | Londonwise
< Back Personal Injury & Holiday Accidents Contact Us Call Us Now Personal Injury & Holiday Accident Claims in Turkey: Cross-Border Legal Support for UK Claimants Every year, millions of UK residents travel to Turkey for holidays, business, or medical tourism. While most trips are trouble-free, an unexpected accident abroad can turn a dream holiday into a legal and financial nightmare. Whether you have been injured in a road traffic accident, suffered a slip and fall in a hotel, or were harmed due to negligence in a public space, navigating Turkish law from the UK can be overwhelming. At Londonwise , we specialise in cross-border personal injury claims . We provide a secure, English-speaking bridge between UK claimants and the Turkish legal system. Our mission is simple: to ensure you are not left financially devastated by an accident that wasn't your fault . Understanding Personal Injury Claims Abroad In UK legal terms, a Personal Injury Claim arises when you suffer physical or psychological harm due to another party’s negligence or breach of duty. When an accident happens in Turkey, English law may not apply directly, but you still have rights. We handle complex claims involving: Road Traffic Accidents (RTA): Injuries sustained as a passenger in a taxi, transfer shuttle, or bus, or as a pedestrian. Hotel & Resort Accidents: Slips on wet floors without warning signs, swimming pool injuries, or food poisoning (Holiday Sickness). Public Liability: Injuries occurring in shopping malls, restaurants, or on public property due to poor maintenance. Workplace Accidents: Injuries sustained by UK contractors or employees working temporarily in Turkey. The Cross-Border Challenge: Travel insurance policies often contain strict exclusions, liability caps, and jurisdictional limitations. Furthermore, Turkish insurers can be difficult to communicate with from the UK. Londonwise solves this. We manage the entire claims process, utilizing our partner attorneys in Turkey to enforce your rights under local statutes. Why You Need Specialist Representation Pursuing a claim in Turkey without specialist support is fraught with risk. UK patients frequently face: The Language Barrier: Police reports and medical discharge summaries are in Turkish. Jurisdictional Complexity: Determining who is liable (the tour operator, the hotel, or a sub-contractor) requires local legal knowledge. Statute of Limitations: Turkey has strict time limits for filing injury claims. Delaying action can mean losing your right to compensation forever. We remove these barriers. With Londonwise, you benefit from a UK-registered company handling your case management, while our regulated Turkish attorneys fight for you on the ground. [📩 Request Your Confidential Initial Case Assessment ] Types of Claims We Manage Our medico-legal team has extensive experience handling a wide range of cross-border incidents: 1. Holiday Accidents (Package & Non-Package) Slips, trips, and falls within hotel premises are common. Whether you booked via a UK tour operator or independently, we can assess liability. 2. Road Traffic Accidents Turkey has high traffic accident rates. If you were injured in a taxi, airport transfer, or rental car, we can pursue claims against the driver’s insurance and third-party liability funds. 3. Medical Tourism Complications (Note: While technically Clinical Negligence, these often overlap with personal injury if the injury occurred due to facility hazards rather than surgical error). How Londonwise Supports Your Claim We offer a structured, transparent service designed to take the weight off your shoulders. 1. Initial Triage & Investigation We review the facts of your accident, assessing liability and the strength of evidence (photos, police reports). 2. Medical Evidence Gathering We coordinate with independent medical experts to document the severity of your injuries and your long-term prognosis. 3. Filing the Claim Our partner attorneys in Turkey issue a formal Letter of Claim to the responsible party (hotel, insurer, or driver). 4. Negotiation & Litigation We seek a settlement that covers your financial losses. If the opposing party refuses to pay, our partners are fully prepared to litigate in Turkish Civil Courts. What Compensation Can You Claim? Under legal principles, compensation is designed to put you back in the financial position you would have been in had the accident not occurred. We aim to secure: General Damages (Pain & Suffering) Compensation for the physical injury itself and the impact on your quality of life. Special Damages (Financial Losses) Reimbursement for quantifiable costs, including: Medical Expenses: Hospital bills paid in Turkey and ongoing private treatment costs in the UK. Loss of Earnings: Wages lost due to time off work for recovery. Repatriation Costs: Emergency flights or medical transport back to the UK. Rehabilitation: Physiotherapy and care costs. Case Study: Hotel Liability Claim (Anonymised for client confidentiality) The Case: A UK tourist in Antalya slipped on an unmarked wet marble floor in the hotel lobby, suffering a complex leg fracture requiring surgery. The hotel initially denied liability, claiming the guest was "careless." The Intervention: Londonwise secured CCTV footage and witness statements via our local legal team. We also obtained a medical report confirming the severity of the injury. The Outcome: Our partner attorneys proved that the hotel breached safety regulations by failing to place warning signs. The client received a settlement covering her medical bills, repatriation flight, and £15,000 in damages for pain and suffering. Step-by-Step: What To Do After an Accident If you are injured in Turkey, immediate action is vital to preserve evidence. Seek Medical Help: Visit a hospital immediately. Ensure the medical report accurately states how the accident happened. Report the Incident: Inform the hotel manager, tour rep, or police immediately. Demand a written report. Gather Evidence: Take photos of the hazard (e.g., the wet floor, the crash site) and get contact details of any witnesses. Do Not Sign Waivers: Insurers or hotels may pressure you to sign a document in Turkish releasing them from liability. Do not sign anything you do not understand. Contact Londonwise: Instructing us early allows us to secure evidence before it "disappears." [📞 Request Your Confidential Initial Case Assessment ] Why Choose Londonwise? Dual Jurisdiction Expertise: We understand UK client expectations and Turkish legal reality. 34 Years of Collective Experience: Our network combines decades of expertise across Medico-Legal and Personal Injury practice. Risk Reversal: We assess the viability of your claim early to avoid unnecessary costs. No Language Barrier: We handle all translations and communications. Take the First Step Toward Justice You should not have to pay the price for someone else's negligence. If your holiday or trip was ruined by an avoidable accident, Londonwise is here to help you recover. Contact us today for a confidential, no-obligation assessment of your case. [📩 Request Your Confidential Initial Case Assessment ] Legal Disclaimer & Transparency Notice Londonwise Ltd is a specialist medico-legal consultancy registered in England & Wales. We facilitate access to justice for UK residents injured in Turkey. We are not a firm of solicitors authorized or regulated by the Solicitors Regulation Authority (SRA). All litigation and court proceedings in Turkey are conducted by fully licensed independent attorneys registered with the Union of Turkish Bar Associations. We act as your case management interface, bridging the linguistic and logistical gap between the UK and the Turkish legal system. Results may vary depending on the individual facts of each case. Contact Us Telephone Availability We are available for scheduled telephone consultations during the following hours: Tuesdays: 10:00–12:00 Thursdays: 14:00–16:00 For all other times, please contact us via email or submit a request through the contact form. Request a Free Legal Consultation No Cost, No Obligation Get expert legal advice from our experienced team. We're here to help you understand your rights and options. First name* Last name* Email* Phone* Please explain your case SUBMIT Tel: +44 207 126 84 42 General Enquiries: info@londonwise.uk London | United Kingdom Medico-Legal Cases: medicolegal@londonwise.uk
- About Us | Londonwise
Bridging Borders, Delivering Justice Excellence in International Medico-Legal Consultancy since 2016 Strategic Presence in the Heart of Health Tourism While our name represents our bridge to the UK, our operational heart beats in Antalya—the global hub of medical tourism. Unlike remote agencies, we are physically present where the procedures take place. We combine a London-based liaison office with a powerhouse legal and medical team on the ground in Turkey. This allows us to intervene immediately, access hospital records directly, and navigate the Turkish bureaucratic system without delay. OUR VISION To be the undisputed global benchmark for trust and expertise in cross-border medico-legal advocacy. We aspire to set the definitive standard for patient protection, ethical practice, and transparency across all international health tourism markets, striving for a world where every patient’s right to justice is upheld, irrespective of their jurisdiction or nationality. OUR MISSION To deliver unparalleled, expert, and transparent medico-legal representation under Turkish Law. We are dedicated to securing justice and rightful compensation for international patients—particularly from the UK and EU—who suffer from negligence during health tourism in Turkey. We operate as the essential bridge, turning legal complexity into clear, actionable support and ensuring global accountability for our clientele. Our Distinguished Team A collective of highly experienced solicitors and legal professionals dedicated to your case Vildan Torun Founder/Partner UK Based Attorney at Law Antalya Bar Association Reg. No: 992 I am Lawyer Vildan Torun, registered with the Antalya Bar Association in Turkey and practising law for more than 34 years. Based in London, I lead Londonwise Ltd, supporting UK residents in malpractice cases arising from medical tourism in Turkey. With extensive expertise in litigation and advocacy, I provide trusted cross-border solutions to protect patient rights. Lawyer with 34+ years’ practice, London-based, supporting UK residents in medical tourism malpractice cases. Ibrahim Nalbant Founder/Partner Turkey Based Attorney at Law Antalya Bar Association Reg. No: 1445 I am Lawyer Ibrahim Nalbant, an accredited mediator based in Antalya, Turkey, with over 28 years of legal practice. I specialise in malpractice and medical tourism disputes, including Contract Review, Compensation Claims, Dental and Surgical Malpractice, Patient Rights, Wrongful Death and Medical Litigation, delivering trusted advocacy and client-focused solutions. Lawyer and mediator in Antalya, Turkey, with 28+ years’ expertise in malpractice and medical tourism disputes. Kamile Ozen Attorney Attorney at Law Antalya Bar Association Reg. No: 2411 I am Lawyer Kamile Özen, registered with the Antalya Bar in Turkey since 2006, with broad expertise in Family, Commercial, Company, Enforcement, Property and Criminal Law. My work also extends to malpractice and medical tourism disputes, including Contract Review, Compensation Claims, Patient Rights Protection and Medical Litigation, offering dedicated and client-focused legal representation. Lawyer registered with Antalya Bar in Turkey since 2006, with broad expertise and malpractice focus. Mihriban Sultan Atasever Attorney Attorney at Law Antalya Bar Association Reg. No: 7338 I am Lawyer Mihriban Sultan Atasever, practising at Torun & Nalbant Law Office in Antalya, Turkey. I handle a wide range of cases, including Commercial, Real Estate, Employment and Tax disputes. My practice also covers medical tourism and malpractice, from Contract Review and Compensation Claims to Dental and Surgical Malpractice, Wrongful Death, Patient Rights Protection and Medical Litigation, providing reliable and client-focused support. Lawyer in Antalya, Turkey, specialising in commercial disputes, medical tourism and malpractice cases. Gizem Sueda Nalbant Attorney Attorney at Law Antalya Bar Association Reg. No: 10533 I am Lawyer Gizem Sueda Nalbant, practising at Torun & Nalbant Law Office in Antalya, Turkey. With experience in Health, Compensation, Commercial, Real Estate and Employment Law, I focus on malpractice and medical tourism disputes, including Contract Review, Compensation Claims, Patient Rights and Medical Litigation, providing diligent and client-oriented legal services. Lawyer in Antalya, Turkey, specialising in malpractice, compensation and medical tourism disputes. Dr. Z. Kaynar, MD Medical Expert Turkish Medical Association Reg. No: I am Dr. Z. Kaynar, a medical doctor with over 35 years of clinical experience in Türkiye, specialising in family and emergency medicine. As the former Chief Health Advisor to the Rectorate of Akdeniz University—home to landmark procedures including face and limb transplants and the world’s first cadaveric uterus transplant—I contributed to ethical governance and the evaluation of complex medical cases. I also led early national pilot projects and regulatory initiatives that helped institutionalise Türkiye’s health tourism standards. Today, I support Londonwise Ltd by providing expert medical analysis and structured assessment of Turkish malpractice cases in line with clinical and ethical guidelines. Medical expert with 35+ years’ clinical and regulatory experience, providing authoritative evaluation of malpractice cases arising from medical tourism in Türkiye for UK residents. Our Team Core Values Justice Beyond Borders We believe that legal protection shouldn't stop at the border. We are committed to ensuring that international patients receive the same level of accountability and rigorous legal representation in Turkey as they would expect at home in the UK. Uncompromising Ethics Transparency is our foundation. From clear fee structures to honest case assessments, we operate with absolute integrity. We provide realistic advice—even if it means advising against a claim—prioritizing your best interests over profit. Patient-Centric Advocacy We are more than just legal consultants; we are advocates for our clients. We recognize the physical and pain caused by medical negligence. Our empathetic approach guarantees you feel supported, listened to, and valued throughout the entire process. A Seamless Process London to Turkey Navigating a foreign legal system shouldn't be a burden. We have transformed the complex path to justice into a clear, manageable journey. We handle the bureaucracy on the ground, while you stay informed in plain English. Start Your Process Step 1: London Interface Your dedicated case manager is here in London. We handle all communication, updates, and strategy meetings in English, aligned with UK standards. Step 2: In-House Medical Review Unlike other firms, our Medical Director in Antalya reviews your records immediately to validate your claim medically before any legal action begins. Step 3: Litigation in Turkey Once validated, our partner attorneys file the lawsuit, attend all hearings, and fight for your maximum compensation directly in Turkish Courts. How It Works Contact Us Telephone Availability We are available for scheduled telephone consultations during the following hours: Tuesdays: 10:00–12:00 Thursdays: 14:00–16:00 For all other times, please contact us via email or submit a request through the contact form. Request a Free Legal Consultation No Cost, No Obligation Get expert legal advice from our experienced team. We're here to help you understand your rights and options. First name* Last name* Email* Phone* Please explain your case SUBMIT Tel: +44 207 126 84 42 General Enquiries: info@londonwise.uk London | United Kingdom Medico-Legal Cases: medicolegal@londonwise.uk
- FAQ | Londonwise
Process Cost & Risk Legal Do I need to travel to Turkey for the legal proceedings? No. One of our biggest advantages is our "Remote Representation" model. Once you grant us power of attorney, our legal team in Turkey handles all court hearings, filings, and bureaucratic procedures. You can focus on your recovery at home in the UK while we manage the case on the ground. Will I have to speak Turkish? Absolutely not. Your point of contact is our London-based team, and all communication is conducted in English. Our certified translators handle the translation of all medical records, police reports, and court documents from Turkish to English for your review. How long does a typical medical negligence claim take? While every case is unique, medical malpractice litigation in Turkey typically takes between 12 to 24 months depending on the complexity of the case and the court's schedule. We provide regular monthly updates so you are never left in the dark. Frequently Asked Questions Clear answers to your questions about seeking justice in Turkey. Contact Us Telephone Availability We are available for scheduled telephone consultations during the following hours: Tuesdays: 10:00–12:00 Thursdays: 14:00–16:00 For all other times, please contact us via email or submit a request through the contact form. Request a Free Legal Consultation No Cost, No Obligation Get expert legal advice from our experienced team. We're here to help you understand your rights and options. First name* Last name* Email* Phone* Please explain your case SUBMIT Tel: +44 207 126 84 42 General Enquiries: info@londonwise.uk London | United Kingdom Medico-Legal Cases: medicolegal@londonwise.uk
- Contact | Londonwise
Telephone Availability We are available for scheduled telephone consultations during the following hours: Tuesdays: 10:00–12:00 Thursdays: 14:00–16:00 For all other times, please contact us via email or submit a request through the contact form. Request a Free Legal Consultation No Cost, No Obligation Get expert legal advice from our experienced team. We're here to help you understand your rights and options. First name* Last name* Email* Phone* Please explain your case SUBMIT Tel: +44 207 126 84 42 General Enquiries: info@londonwise.uk London | United Kingdom Medico-Legal Cases: medicolegal@londonwise.uk
- Terms and Conditions | Londonwise
LONDONWISE TERMS & CONDITIONS Londonwise International Medico-Legal Consultancy (Londonwise Ltd) Effective Date: 27 November 2025 Registered in England and Wales Website: www.londonwise.uk Registered Office Address: 22 Priors Lodge, 56 Richmond Hill, Richmond, London, England, TW10 6BB 1. Introduction These Terms & Conditions (“Terms”) govern your access to and use of: • our consultancy services • our website and digital platforms • all communications with Londonwise Ltd • all materials, guides, and documents we provide By engaging with Londonwise, you agree to these Terms. If you do not agree, you must not use our services. 2. Legal Nature of Londonwise Ltd Londonwise Ltd is a medico-legal and Turkish legal consultancy company, owned and directed by: Av. Vildan Torun – Licensed Attorney (Antalya Bar Association, Türkiye) 35 years of legal experience Londonwise operates in the UK only as a consultancy firm, meaning: ✔ We provide consultancy on Turkish law matters only ✔ We facilitate communication with Turkish lawyers ✔ We provide medico-legal assessments ✔ We explain Turkish legal procedures Londonwise does NOT: • provide UK legal advice • engage in reserved legal activities under UK law • act as a solicitor or barrister in the UK • offer legal representation before UK courts or tribunals • provide immigration, family, corporate, or UK litigation services LEGAL NOTICE (UK COMPLIANCE REQUIREMENT) Londonwise Ltd is not regulated by the Solicitors Regulation Authority (SRA) because it does not provide UK legal services. All legal representation relating to Türkiye (Turkey) is carried out solely by qualified Turkish lawyers licensed under Turkish Bar Associations. 3. Scope of Services Provided Londonwise provides: 3.1 Medico-Legal Consultancy • expert review of medical/dental malpractice cases • analysis of Turkish treatment documents • assessment of whether negligence may exist • risk evaluation prior to legal action 3.2 Turkish Legal Consultancy • general information about Turkish legal processes • explanation of rights under Turkish statutes • support in preparing statements, timelines, or evidence summaries 3.3 Coordination Services • connecting clients with Turkish lawyers • transmitting documents securely • assisting in communication with Turkish legal professionals • ensuring continuity in client–lawyer contact 3.4 What We DO NOT Provide To avoid regulatory breach: UK legal advice UK court representation Any “reserved legal activities” Notary or translation services (unless arranged externally) Medical or clinical treatment advice 4. Client Eligibility By using our services, you confirm that: • you are over 18 years old • you reside in the UK or are a UK national seeking Turkish legal assistance • you understand that Turkish lawyers—not Londonwise—provide legal representation • the information you provide is accurate and truthful 5. Client Responsibilities Clients agree to: • provide complete and accurate documentation • inform Londonwise of any changes in circumstances • not misuse consultancy services for fraudulent or exaggerated claims • use official communication channels only • not expect emergency availability outside consultation hours • comply with Turkish law when proceeding with legal actions Clients remain responsible for decisions made based on Turkish legal consultations. 6. Communication Policy 6.1 Telephone Consultations Available at scheduled hours: • Tuesdays: 10:00–12:00 • Thursdays: 14:00–16:00 6.2 Email Communications • General Enquiries: info@londonwise.uk • Medico-Legal Cases: medicolegal@londonwise.uk Response time: 24–48 hours (business days). 6.3 Messaging Apps Messaging apps (WhatsApp/SMS): • are not secure channels • are not to be used for medical images or legal documents • may only be used for brief coordination messages Londonwise is not responsible for data sent through insecure channels. 7. Social Media Usage Clients must not submit: • medical images • legal documents • complaints • personal data via social media platforms such as: Instagram, Facebook, TikTok, YouTube, Twitter, LinkedIn. Social media is not an official communication channel. Londonwise bears no liability for information transmitted via social media. 8. Fees, Billing & Refunds 8.1 Fee Structure Fees may be: • fixed-fee • hourly rate • package-based consultancy Clients will receive clear fee information before service delivery. 8.2 Payment Terms Invoices must be paid in full by the specified due date. 8.3 Non-Refundable Fees Professional consultancy fees are non-refundable unless required by law. 8.4 Third-Party Costs Clients are responsible for: • Turkish lawyer fees • Turkish court fees • expert reports • translation fees • notary fees • medical documentation fees Londonwise does not advance these costs. 9. No Guarantee of Outcome Londonwise does not guarantee: • success of any legal claim • compensation amounts • timelines for legal proceedings • actions taken by Turkish courts or authorities • opinions or actions of Turkish lawyers All litigation outcomes are determined independently by: • Turkish courts • prosecutors • authorised Turkish lawyers 10. Limitation of Liability To the fullest extent permitted by law, Londonwise is not liable for: • actions or omissions of Turkish lawyers • decisions of Turkish courts • inaccuracies in information provided by clients • delays caused by third parties (clinics, hospitals, courts) • outcomes of medical evaluations • loss of data transmitted via insecure channels Londonwise acts strictly as a consultancy and liaison service. Nothing in these Terms limits liability where prohibited by UK law. 11. Third-Party Professionals Turkish lawyers engaged through Londonwise: • are independent legal practitioners • provide legal representation directly to the client • are regulated entirely by Turkish Bar Associations • are not employees or agents of Londonwise • are solely responsible for their legal services Londonwise does not supervise their work. 12. Confidentiality & Data Protection All personal data is handled according to our Privacy Policy, which forms an integral part of these Terms. Privacy Policy: www.londonwise.uk/privacy-policy Clients must read the Privacy Policy before using our services. 13. Intellectual Property All content on www.londonwise.uk is the exclusive property of Londonwise Ltd. Unauthorised copying, reproduction, or commercial use is strictly prohibited. 14. Termination of Services Londonwise may suspend or terminate services immediately if: • the client behaves abusively or unlawfully • the client provides false or misleading information • a conflict of interest arises • the client misuses or abuses the consultancy service • non-payment occurs Clients may terminate services at any time in writing. Fees already paid remain non-refundable. 15. Governing Law & Jurisdiction These Terms are governed by: The laws of England and Wales – for all contractual and consultancy matters The laws of Türkiye (Turkey) – for all legal representation conducted by Turkish lawyers No provision of these Terms extends Londonwise into UK-regulated legal activities. 16. Amendments Londonwise may update these Terms at any time to reflect: • legal changes • operational requirements • service updates Continued use of the website or services constitutes acceptance of the updated Terms. 17. Contact Information Londonwise Ltd – International Medico-Legal Consultancy Registered Office Address: 22 Priors Lodge, 56 Richmond Hill, Richmond, London, England, TW10 6BB Telephone: +44 20 7126 8442 Website: www.londonwise.uk General: info@londonwise.uk Medico-Legal: medicolegal@londonwise.uk Data Protection: dataprotection@londonwise.uk
- Privacy Policy | Londonwise
LONDONWISE PRIVACY POLICY Londonwise International Medico-Legal Consultancy (Londonwise Ltd) Effective Date: 01 December 2025 Website: www.londonwise.uk Registered in England and Wales Registered Office Address: 22 Priors Lodge, 56 Richmond Hill, Richmond, London, England, TW10 6BB Londonwise Ltd (“Londonwise”, “we”, “us”, or “our”) is a medico-legal consultancy company operating in the United Kingdom. The company is owned and directed by Av. Vildan Torun, a fully licensed lawyer registered with the Antalya Bar Association in Türkiye (Turkey) with 35 years of professional legal experience. Londonwise Ltd operates in the UK exclusively as a consultancy service focusing on Turkish law matters. We do not provide legal services, legal representation, or legal advice regulated under UK law. All legal services relating to Türkiye (Turkey)—including representation, petitions, filings, and court actions—are carried out solely by authorised Turkish lawyers in Türkiye (Turkey) under Turkish law. Londonwise provides: Medico-legal consultancy Turkish law consultancy Coordination of legal services conducted in Türkiye (Turkey) Assistance in communication between clients and Turkish lawyers Review of Turkish legal documentation (informational, not UK legal advice) This Privacy Policy explains how we collect, process, store, and protect your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. 1. Personal Data We Collect 1.1 Identification Information Full name UK residence address Date of birth Nationality Email address Telephone number Passport or ID information (only when required for Turkish legal representation) 1.2 Medical & Treatment Data (Special Category Data) With explicit consent, we process: Medical or dental treatment records from Türkiye (Turkey) Reports, imaging (X-ray, CT, MRI), clinical observations Pre- and post-operative documentation Records of complications, malpractice or negligence allegations Photographs or medical images provided by the client 1.3 Legal Case Information Contracts, consent forms, invoices Correspondence with clinics, coordinators or providers Statements, chronology of events Documents issued by Turkish courts or prosecutors Communications with Turkish lawyers 1.4 Communication Data Emails and contact form submissions Written consultation notes WhatsApp or SMS messages (if voluntarily initiated by the client) 1.5 Technical Website Data IP address Browser type Device data Cookies (only with consent) 2. Legal Basis for Processing We rely on the following lawful grounds: 2.1 Contractual Necessity — Art. 6(1)(b) To provide consultancy and prepare documents required for Turkish legal processes. 2.2 Legitimate Interests — Art. 6(1)(f) To ensure effective service delivery, coordination with Turkish lawyers, and business continuity. 2.3 Legal Obligation — Art. 6(1)(c) Where required by UK regulatory duties. 2.4 Explicit Consent — Art. 9(2)(a) For special category (medical) data. 2.5 Legal Claims — Art. 9(2)(f) Processing required for the establishment, exercise, or defence of legal claims in Türkiye (Turkey). 3. How We Use Personal Data Conducting medico-legal assessments Advising on Turkish legal rights and processes Preparing and reviewing relevant documents (contracts, complaints, medical reports) Coordinating with Turkish lawyers acting on behalf of clients Facilitating communication between clients and Turkish legal professionals Responding to enquiries and scheduling consultations Internal record-keeping, auditing, and compliance We do not use your data for marketing unless explicitly authorised. 4. Sharing & International Transfers 4.1 Within the United Kingdom Data may be shared with: authorised Londonwise personnel secure IT service providers encrypted case management and storage systems 4.2 Transfer to Türkiye (Turkey) Transfers may be made to: authorised Turkish lawyers Turkish judicial authorities Turkish medical experts Because Türkiye (Turkey) is not an “adequate country” under UK GDPR, all international transfers are made under: Article 49(1)(e) UK GDPR “necessary for the establishment, exercise or defence of legal claims.” Additionally: Transfers occur only with explicit client consent Secure encrypted transfer methods are used No third-country transfers are conducted beyond Türkiye (Turkey) 5. Special Category Data Statement Special category data (medical/legal materials): is encrypted during storage and transmission is limited to authorised personnel only is processed either with explicit consent or under Art. 9(2)(f) is not used for profiling or analytics is retained only for a lawful and proportionate period is securely deleted once no longer needed 6. Data Retention Preliminary assessments: up to 2 years Active or completed legal case documents: up to 6 years Medical records: up to 6 years Communication data: up to 3 years Retention may be extended if a legal requirement exists. 7. Your Rights Under UK GDPR You may request: access to your data correction of inaccurate data deletion (where legally possible) restriction of processing data portability (when applicable) withdrawal of consent for medical data objection to processing based on legitimate interests Requests: data.protection@londonwise.uk Response time: within one month. 8. Communication Policy 8.1 Telephone Availability Scheduled telephone consultations: Tuesdays: 10:00–12:00 Thursdays: 14:00–16:00 Outside these hours, contact: info@londonwise.uk or the contact form on www.londonwise.uk 8.2 Emails General Enquiries: info@londonwise.uk Medico-Legal Cases: medicolegal@londonwise.uk Telephone: +44 20 7126 8442 Response time: 24–48 business hours. 8.3 Messaging Apps WhatsApp/SMS are not secure channels. Clients should not send medical images or legal documentation unless specifically instructed. 9. Social Media Disclaimer Social media is not a secure environment. Londonwise does not accept medical images, legal documents, or case-related information via Instagram, Facebook, TikTok, or YouTube. Social media messages are not considered official communication. Only email or the website contact form may be used for official enquiries. 10. Cookies & Analytics Our website uses essential cookies for functionality. If any analytics tools are used, they operate: only with user consent in line with UK GDPR and PECR regulations Users may refuse non-essential cookies. 11. Legal Services Limitation (Critical SRA-Safe Clause) This clause ensures full compliance with UK legal regulations: Londonwise Ltd does not provide legal advice, legal representation, or any reserved legal activities under UK law. Londonwise Ltd provides consultancy exclusively on Turkish law matters. All legal services relating to Türkiye (Turkey) are provided solely by qualified Turkish lawyers licensed in Türkiye (Turkey). This clause ensures you cannot be misconstrued as operating as a UK solicitor or legal services provider. 12. Complaints If you have concerns about your data, you may contact: Information Commissioner’s Office (ICO) https://ico.org.uk +44 (0)303 123 1113 Clients may contact Londonwise directly for immediate resolution. 13. Data Protection Responsible Person Londonwise has appointed a Data Protection Responsible Person. Contact: data.protection@londonwise.uk 14. Contact Information Londonwise Ltd – International Medico-Legal Consultancy Registered Office Address: 22 Priors Lodge, 56 Richmond Hill, Richmond, London, England, TW10 6BB Telephone: +44 20 7126 8442 Website: www.londonwise.uk General Enquiries: info@londonwise.uk Medico-Legal Cases: medicolegal@londonwise.uk Data Protection: dataprotection@londonwise.uk 15. Updates to This Policy This Privacy Policy may be updated according to changes in legal requirements or company operations. The most recent version is always available at www.londonwise.uk .
Telephone Availability
We are available for scheduled telephone consultations during the following hours:
Tuesdays: 10:00–12:00
Thursdays: 14:00–16:00
For all other times, please contact us via email or submit a request through the contact form.
Request a Free Legal Consultation
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Tel: +44 207 126 84 42
General Enquiries:
info@londonwise.uk
London | United Kingdom
Medico-Legal Cases:
medicolegal@londonwise.uk



